Travelgenio Reviews

Travelgenio has an overall rating of 5.0 based on 1 review. Customer feedback on Travelgenio is mixed: Travelgenio reviewers highlight positive aspects like competitive pricing, user-friendly interface, good customer service, which strongly appeal to budget-conscious travelers and those seeking convenience. However, Travelgenio is often criticized for its difficulties with cancellations, hidden fees, slow response times.

5.0/5.0

1 review

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All Travelgenio Reviews (1)
beautifulkoala171
December 07, 2020
"No Response to My Emails or Calls..."
I haven't heard back from you via email or phone, so I'm stuck without a way to reach you. Could you take a look at the status of my refund? It's for order number 17673038.
Travelgenio Q&A

When am i going to get my refund [ticket #4014275] q6sekr?

blackladybug192
September 22, 2020

“You can request your refund here: https://blog.fly.deals/en/claim-your-refund-for-a-cancelled-flight-due-to-coronavirus/”

Waiting for refund booking ref bbqb52, last fakhar. number of complaints filed no movement.

Hello, i am trying to contact the customer service but nobody answers, they hang up. what am i supposed to do?

AubreeGutierrez
May 20, 2020

“Two months they didn't answer now they answered they refund my money but didn't refund. What I should do? Thanks”

Family flights of thousands of euros booked and paid for over 3 months ago. still no confirmed outbound flights from travelgenio??

How come a big structure as travelgineo don't have an e-mail to communicate with direct client and also when you call no body answer the phone.

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